For years, salary packaging and novated leasing had a reputation problem.
People would say, "Yeah, I've heard of it... but I don't really know what it is."
It was one of those financial topics that everyone knew was "good", but few truly understood. Many employees simply trusted the process and hoped they were getting the best deal.
At Remunerator, we wanted to change that.
Brodie hosting onsite consultations.
Listening First
Before we reimagined anything, we listened.
We spoke directly with employees, HR teams, and payroll coordinators to understand what they needed most from their salary packaging experience.
What we heard was clear:
- They wanted to be educated, not just handed information.
- They wanted the process to be engaging, simple, and human.
- And above all, they wanted to feel confident in their financial decisions.
It reminded us of the Michelin model. No one thinks about tyres all year round, but when it's time to buy, Michelin is the name people trust.
That's exactly how we wanted people to feel about salary packaging: approachable, trusted, and easy to connect with when the time is right.
Emily hosting presentation.
Reimagining the Salary Packaging Experience
We completely reshaped how people engage with their benefits. Not through more information, but through better communication.
Here's how we did it:
- Redesigned our onboarding process. We created a complete educational journey including live presentations, brochures, videos, and digital guides that empower employees from day one. This includes helping them understand key concepts like Fringe Benefits Tax (FBT) so they can see exactly how salary packaging fits within Australia's tax framework.
- Started from the inside out. We equipped our clients' HR and payroll teams with the tools and confidence to share the program effectively.
- Personalised for every workplace. Each client receives custom resources, tailored to their brand and tone.
- Integrated with workplace communication strategies. We align with each organization's internal messaging to make salary packaging part of everyday conversations.
- Maintained consistent engagement. Whether through on-site events, webinars, or workplace activations, we build long-term trust through visibility and presence.
Ice cream truck "Sweeten Your Savings" event.
Creating Real Engagement
From presentations and consultations to creative workplace activations like our "Sweeten Your Savings" ice cream truck, we've made salary packaging feel approachable and enjoyable.
By connecting information with genuine human interaction, we help employees see how salary packaging isn't just a benefit, it's a lifestyle tool that helps them save smarter.
Eliza hosting presentation.
The Results Speak for Themselves
The results have been remarkable:
- Employees are more informed and more confident.
- HR and payroll teams feel supported and empowered.
- And most importantly, participation and engagement have grown significantly across our client network.
Remunerator has proudly earned over 350 five-star Google reviews, making us the highest-rated salary packaging and novated leasing provider in Australia.
But for us, it's not about the number. It's about the stories behind them.
Each review reflects a moment where someone felt heard, understood, and supported in their salary packaging journey.
What's Next?
Our goal remains simple: to make salary packaging clear, engaging, and empowering for every employee.
If your organisation wants to improve participation and build genuine engagement around employee benefits, we'd love to help.
Contact us today to learn how Remunerator can tailor a salary packaging program for your workplace.